Answers before you ask
Ragdoll Kitten FAQs
The answers families ask us most. If you don't see your question here, our policy and process pages go into more detail.
Our Adoption Process
How do we get on your waitlist?
Submit an application through our waitlist application. If approved, we send payment instructions, and a $500 deposit reserves your spot. Waitlist order is determined by deposit date.
How much is your deposit? Is it refundable?
A $500 waitlist deposit reserves your spot, and a $500 reservation deposit is due when you select your kitten — $1,000 total. Reservations made outside the waitlist require a $1,000 deposit. Per our policy, all deposits are strictly non-refundable.
How are kittens chosen — do we pick, or do you match us?
Waitlist members choose their kittens in order of deposits, at around 8 weeks of age. Each family has 24 hours to decide — see how our waitlist works.
How old are kittens when they go home?
Kittens never leave our care sooner than 12 weeks of age.
Policies & Support
Do you offer a discount if two kittens go home together?
Yes — we offer a $500 multi-kitten discount for those looking to keep siblings together.
Do out-of-state families pay New Jersey sales tax?
Yes. Sales tax is based on where you take possession of your kitten, and every River Haze kitten is handed over in New Jersey, at pick-up in Basking Ridge or Upper Saddle River or at Newark Airport (EWR). This also applies if you use a flight nanny: your nanny collects your kitten from us in New Jersey on your behalf, so the handover still takes place here. New Jersey sales tax of 6.625% applies to every adoption.
Can we visit your cattery?
No. For bio-security and family privacy, we do not host visitations — our policy explains why. All hand-offs take place at our designated veterinary location.
What are your business hours?
Monday through Friday, 10:00 AM – 5:00 PM. We are closed on weekends and holidays, and ask that you allow 2 business days for a reply — see our communication policy.
Health & Care
What is included in the adoption fee?
Every kitten includes a licensed vet exam with signed health certificate, core vaccinations and deworming, spay/neuter, microchip, TICA registration, a 2-year genetic health guarantee + 72-hour health guarantee, early socialization, a take-home kit, and lifetime breeder support. For any health concern, please contact your veterinarian first. If a concern may be covered by our health guarantee, contact us with your vet's findings. See the full list on our adoption fee page.
What do your kittens eat?
Our kittens are raised on ACANA First Feast (dry kitten food) and Weruva Paw Lickin' Chicken (wet food). Every kitten goes home with sample food and a feeding guide, so you can keep their diet consistent while they settle in.
What is your stance on declawing?
We do not believe in declawing. We're happy to share tips on scratching posts and nail trims to protect your furniture instead.
Do you offer shipping/transport?
Not all litters are raised in the same home, so pick-up is either at our vet office in Basking Ridge, NJ or in Upper Saddle River, NJ. Your kitten's pick-up location is listed on its litter. Nationwide delivery is by flight nanny. Our recommended flight nanny is SkyPetz LLC — we've used them several times, as do many breeders. You're also welcome to choose your own — see how nationwide delivery works. Newark Liberty International Airport (EWR) handoffs are available only for families flying in or using a flight nanny.
Ask Kaitlin
Have another question?
Send it to Kaitlin. We'll answer by email, and helpful questions may be added to our FAQ (without your name).